Privacy Policy

Last updated on February 03, 2025

At Disha Publications, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services related to training programs for competitive exams in government and other sectors in India, both online and offline.

Information We Collect

1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
Register for courses (online or offline)
Create an account on our website
Make a payment
Contact us for support
This information may include your name, email address, phone number, billing address, payment details, and other relevant information.

1.2 Non-Personal Information
We may also collect non-personal information automatically when you visit our website, including your browser type, IP address, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We may use your information for the following purposes:
To provide and manage our services, including course enrollment and delivery
To process payments and manage billing
To communicate with you about your account, courses, and updates
To improve our website and services through analysis and research
To comply with legal obligations and protect our rights

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties, including:
Service providers that assist us in delivering our services (e.g., payment processors, learning management systems)
Legal authorities if required by law or to protect our rights and interests

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:
Accessing the personal data we hold about you
Requesting corrections to inaccurate information
Requesting the deletion of your personal data
Opting out of marketing communications
To exercise these rights, please contact us at dishaonlineapp@gmail.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the "Last Updated" date will be revised accordingly. Your continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Mail ID: dishaonlineapp@gmail.com
Address: Government U P School Rd, Pothencode, Keezhthonnakkal, Kerala 695584

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.